Operations & Community Manager (Part-Time – 4-5 mornings or 2.5 Days on site):

Workshop – The Well Thought Workspace, Winchester, UK

Who We’re Looking For

Workshop is looking for someone to join the team who is customer-focused, confident and outgoing, reliable and flexible, with an eye for detail and a creative soul.

This role would suit an organised self-starter who values both structure and variety, someone who enjoys creating order, but thrives in a role where no two days are quite the same. You’ll be comfortable switching between tasks throughout the day from front-of-house host, to events organiser, to hands-on problem solver and take pride in creating an environment that feels both professional and welcoming.

About Workshop

Workshop is a thriving coworking community in Winchester, home to 80+ freelancers, creatives and small businesses — a mix of fascinating individuals and growing companies, each with their own evolving story. The workspace is set within an elegant Georgian townhouse in the heart of the city centre, offering a calm, characterful environment that feels distinct from more corporate offices. We’ve built a space that is thoughtful, friendly and well-run where people enjoy coming to work, and where community genuinely matters.

The Role

This is a hands-on, varied role combining community management, workspace operations and events programming. You’ll play a central role in the daily life of Workshop ensuring everything runs smoothly behind the scenes, while creating a positive and engaging experience for members. You’ll also work closely with a part-time management team responsible for commercial strategy, marketing and communications, and sales targets, helping to bring ideas to life on the ground.

What You’ll Be Doing:

Community & Member Experience

• Be the welcoming face of Workshop — meeting and supporting members and visitors

• Build strong relationships and help foster a collaborative, inclusive atmosphere

• Deliver tours and onboard new members

• Respond to day-to-day queries and support the community

Workspace Operations

• Keep the space running smoothly and looking its best

• Manage front-of-house during on-site hours

• Handle mail and deliveries

• Maintain shared spaces (kitchen, meeting rooms, common areas)

• Manage supplies and coordinate cleaning and service providers

Events (Community & Growth)

Events are central to how Workshop brings people together and grows.

You’ll shape and deliver an events programme that balances:

Community & Retention

• Regular events that bring members together (socials, learning lunches, informal gatherings)

• Creating moments of connection and energy within the space

Growth & Lead Generation

• Events that introduce new people to Workshop

• Collaborating with local partners, speakers and businesses

• Supporting the journey from attendee to member

Delivery

• Managing the events calendar

• Coordinating logistics, setup and hosting

• Promoting events in collaboration with the marketing team

• Tracking attendance and sharing insights

Membership & Administration

• Manage member accounts using our coworking software

• Handle membership changes, renewals and bookings

• Respond to enquiries and coordinate tours

• Support light invoicing and admin processes

Facilities & Compliance

• Keep an eye on the building and flag maintenance needs

• Coordinate contractors and small repairs

• Carry out basic compliance checks

• Help maintain a safe, well-functioning environment

What Success Looks Like

• Members feel welcome, supported and part of something

• The space runs smoothly and looks consistently high-quality

• Events are well-attended, enjoyable and purposeful

• Events contribute to a steady flow of new enquiries and members

• Strong collaboration with the wider team to support growth and occupancy

Working Pattern - there can be some flexibility here but the role will generally require you to be on site in the mornings.

• 2.5 days per week (onsite, could be 4 or 5 mornings)

• Occasional evening events

Pay

£27-30k pa pro rata, depending on experience